How Natural Are Your Products?
Our products contain a minimum of 96% naturally derived ingredients. Actual levels are clearly identified on each product page.
Are Your Products Bio Degradable?
Our Bath and Body Range use bio degradable ingredients and so are fine to take with you if you’re lucky enough to go to eco camps!
Do Your Products Contain Gluten?
Our shampoos and conditioners contain hydrolyzed wheat protein to smooth and condition the hair shaft. This means that there could be gluten present in these products. All other Organic Surge products are wheat/gluten free.
Do Your Products Contain Palm Oil?
Our products do not contain palm oil itself but some products contain ingredients which are derived from palm oil. The sources of these ingredients vary but we buy only from suppliers who are signed up to the Roundtable on Sustainable Palm Oil.
Is Your Packaging Recyclable?
Yes – we use materials that can be recycled, and we don’t use more packaging than is needed. Any restrictions on what can be recycled will be determined by your local authority’s facilities.
Do You Test Your Products On Animals?
We absolutely do not and our manufacturing partners do not. For more information on our no animal testing policy, please click here.
Are Your Products Suitable For Vegetarians And Vegans?
All of our products are suitable for vegetarians. All of our products are also suitable for vegans, apart from the Extra Care Hot Cloth Cleanser. So far, we have not found a vegetable wax that will gave the same result as Beeswax, and so this is the only product in our range which is not suitable for vegans.
Are Your Products Suitable For Sensitive Skin?
Our facial skincare products have all been clinically and dermatologically tested on a panel of people with sensitive skin, and have produced no reactions. The test house have confirmed that our products can claim to be suitable for sensitive skin.
In addition to this, and following some wonderful feedback from customers, we have put our Lavender Meadow products through clinical testing which has proven them to be suitable for use on eczema prone skin.
As a common sense precaution, and because everybody’s skin is different, we recommend that you carry out your own patch test prior to first application.
Are Your Products Suitable For Babies And Children?
Our products may be used on children over two years old. For under 2’s we would recommend that you use products which have been specifically formulated for this age group as infant’s skin is five times thinner than adult skin. This is not yet one of our areas of expertise.
Are Your Products Suitable For Use During Pregnancy?
Organic Surge products are very mild and are designed for everyday use. Essential oils are considered safe for use during pregnancy, subject to normal use, no known complications in pregnancy and no known allergies. However, as usual during this sensitive time, please consult your doctor for definitive recommendations.
What is the Shelf Life of Organic Surge Products?
Our products have a 3 year shelf life. Our packaging doesn’t show an expiry or best before date. We follow the EU labelling requirements that are for a BBE date to be shown on pack for any product with a shelf life less than 30 months, and a period after opening symbol for any product with shelf life in excess of 30 months.
How Does Organic Surge Support Charities?
Our ethical ambitions are of primary importance to the Organic Surge brand. Our ultimate aim is to develop a highly successful brand which will help us in our efforts to release children from poverty and enable them to live enriched, meaningful lives.
We’ve been sponsors of the Baby Care Unit in Kenya Children's Home, Nairobi since 2009. The Baby Care Unit cares for 48 sick or abandoned children, from newborn’s to 2 year olds and Organic Surge funds all costs for nursing care, food and staff. To find out more click here.
If your question has not been answered above, please send us an email enquiry at firstname.lastname@example.org.